Post Implementation Consulting is designed to be a resource for remote daily consulting for organizations who have already implemented Infor EAM and are in need of on-going help. Examples of the type of assistance provided include help with system error resolution, training, system configuration, new reports, business rules, and guidance for future system growth.
“Advoco Post Implementation was created because there was a void,” said Michelle Kelly, Vice President of Post Implementation Delivery at Advoco. “We found that once customers were live with Infor EAM, they were asking themselves, ‘Now what?’ and wondering what next steps to take to fully maximize their system.
Post Implementation Consulting was designed to answer that question. After your system is launched, you need to ensure that users are using the system consistently across the organization; capturing the data that is needed to be able to effectively measure operations; and the data being entered really represents the work you are doing.
Whether you need assistance with a single concept or administration of the entire system, the Post Implementation group serves as an extension of your team. This allows you to resolve issues quickly and focus on your other responsibilities. Ultimately, we want to help organizations drive continuous improvement and strategize for future needs.”
For more information on Post Implementation Consulting, visit the Advoco website.