Service Performance Insight (SPI), the leading independent technology services research firm, recently announced their 2020 Best-of-the-Best Professional Services Organizations list and named Advoco to the list for the third year.
Every year, SPI completes the Professional Services Maturity™ Benchmark which is designed to help organizations understand their performance compared to similar companies. The benchmark provides insights into business processes and key metrics so organizations can compare, diagnose, and improve their performance.
The 2020 Best-of-the-Best list highlights businesses that excel across five dimensions: leadership, client relationships, human capital alignment, service execution, and finance and operations. Selected from more than 500 organizations, Advoco was among the top 5%, outperforming others and the report’s average with significantly higher profit, larger projects, and more satisfied clients.
SPI found that those named to the Best-of-the-Best list are market leaders that focus on high-growth market segments. Another commonality shared by those on the list was the high rate of new business derived from client referrals. Those on the list are also able to attract and keep top talent due to positive company culture, which gives a leg up when recruiting new team members.
“This is a tremendous honor to be named Best-of-the-Best again for 2020,” said Steve Brindle, founder and partner at Advoco. “We strive every day to be innovative and create the best solutions for our customers. This award is a realization of the efforts of everyone on the Advoco team. We are proud of our hard work and dedication and honored to be named among the companies on SPI’s list.”