FINDING THE RIGHT ASP ASAP.

FirstGroup America has emerged as a market leader in metro regional transportation services, following its rapid growth and the acquisition of Ryder Trucking Fleet Transportation Services and most recently Laidlaw International, Inc. The company operates in the U.S., Canada, and Puerto Rico, with more than 500 offices in North America. To help keep staff costs to a minimum, while providing flexible and scalable service, FirstGroup America made the strategic decision to outsource its IT operations to an ASP (application service provider). But after the ASP was forced to shutdown, FirstGroup needed to find a new ASP partner-fast. To ensure a selection process that would lead to a stable, high quality ASP, FirstGroup America called Advoco.

Working smart. And fast.

For FirstGroup America, finding a new ASP partner was a process that not only had to succeed, but also had to succeed fast.

"Given the critical impact that our hosting partner plays in our daily operations, selecting a provider that can ensure that our applications are available every day, seven days a week, twenty-four hours a day, is paramount. We sought out Advoco because of their proven expertise with enterprise hosting." - Joe Leturgez, Vice President of IT, FirstGroup America

To ensure a positive outcome, we first met with FirstGroup America's senior management and determined and prioritized specific business and operational requirements. We then reviewed several ASP candidates, evaluating each for the benefits it could provide, on both technical and business levels, and how it stacked up against our requirements list.
"... extremely pleased..."

By providing a strategic vision that looked at the benefits for both FirstGroup America's I.T. department and the company's bottom line, we were able to achieve a very positive result.

"I've been extremely pleased with the level of dedication, focus, and determination that Advoco staff have brought to this project. They have worked very closely with us to ensure that we have made the correct business decision. I would highly recommend Advoco." - Joe Leturgez, Vice President of IT, FirstGroup America

To find out how we could maximize IT value and efficiency in your business, please send us an email.
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